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Signing up for our classes is EASY

 

 

On your smartphone…

(Smartphone tends to be an easier way! Scroll down for computer instructions.)

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1) Download the Mindbody App to your smartphone via the app store or here: https://mindbody.io/mindbody-app

2) Follow the prompts on the app to create a Mindbody account OR login to your existing Mindbody account.

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3) Search for CORE El Centro, and hit the heart icon save it to your “favorites” page. (This will help you find us and book your class.)






4) Take a look at our schedule and “book” the class you want to take.


5) You’ll see a few payment options. Choose what is right for you!

●      $35 Movement Pass: unlimited monthly pass that syncs to your Mindbody account. This allows you to drop into any class you want over the course of the month.

●      $8 Drop-In : pass for a single class.

●      First Class Free: Every guest is allowed one free class at CORE El Centro.

*If you already paid for your class a different way you, your payment or pass should show up on your account. You won’t need to pay again as that information is already stored in our system. If your payment or pass is not showing up go to FAQ for MindBody and see section “Why is my movement pass not showing up on my MB app account?”

6) Once you’ve booked a class you’ll receive an email confirmation from MindBody.

For virtual classes: An hour before the class you chose begins you’ll receive one more email from FitGrid x CORE El Centro that will allow you access into the zoom meeting!

 


In a browser (computer)…

1) Go to to our website calendar, https://www.core-elcentro.org/complete-calendar-of-classes  to see a list of our classes.

2) When you find the class you'd like to attend, click "enroll" and then “Next” when the pop up appears.

3) Log into MindBody. A MindBody login window will pop up and ask you to enter your email and password OR to create a MindBody account if you don't have one.

4) Create a profile in MB:

Select the option “Create Profile” another window will pop up with basic information to fill out and create your login.

5) Next, scroll all the way to the bottom to read our liability waiver and click button “I agree…” and then click “Create Profile.”

6) You’ll see a few payment options. Choose what is right for you!*

*If you already paid for your class a different way you, your payment or pass should show up on your account. You won’t need to pay again as that information is already stored in our system. If your payment or pass is not showing up go to FAQ for MindBody and see section “Why is my movement pass not showing up on my MB app account?”

7) Finally, click "check out".







FAQ for MindBody

 

What do I do if Mindbody isn’t working seamlessly on my computer?

Try switching browsers (chrome, safari, explorer, firefox) or download the Mindbody app and try signing up on your phone! Most clients find the app to be more streamlined!

 

What is a movement pass? A Movement Pass allows you unlimited access to all of our Movement Program virtual offerings. You pay a monthly fee of $35 and then can sign up for any class you desire. Once you’ve purchased the pass, it will link with your  Mindbody account, making signing up for classes a breeze. Think of the movement pass as the payment that you use to book whatever offerings you’d like!

 

Why is my movement pass not showing up on my MB app account?

It could be that your MB account is not synced with the account we have on file with you at Core.

Sync accounts by sending a verification email from your app:

- Open the mind body app go to Profile > Settings > Send verification Email >

Once you find the verification email in your inbox and click the verify link you’ll be good to go.

If your account did not successfully sync following the above steps then you may have used an alternate email address, your name was misspelled, or there may have been a technical glitch. In that case, you'll need to manually sync your account.

Please call 414-367-9094 or email rebecah@core-elcentro.org  to have us help with syncing your accounts.

 

What if I don’t want to commit to a movement pass?

At checkout, you always have the option to pay for each individual class. Our mission is to create access to healing therapies for all who desire. If these pricing options do not meet your budget we offer sliding fee pricing designed to create access to anyone who wants to engage in holistic movement regardless of income. Please call our front desk to inquire about this option at 414-384-2673.

 

I take the same class every week, why do I need to sign up for each class?

When you sign up for a class you will receive a link that is unique to you. By clicking this link, you’ll be taken straight to your zoom meeting. This way, you don’t have to search through your inbox for the same old link.

 

But why is that necessary?

To protect our zoom meetings from “zoombombing,” and so that we have a proven record of how many people are attending class. The latter helps to demonstrate the relevance of movement programming.

 

I signed up for class, but where is my confirmation email?

Your confirmation email will come from ‘FitGrid x CORE El Centro’. If you don’t see it at first glance, check your Spam folder and any other compartments your email might have (Promotions, Social etc.).

Tip! Once you find the email, interact with it! Favorite it, save it, forward it. This cues you inbox to recognize the email as ‘Primary.’

Where is my zoom link?

You will receive an additional email with your Zoom link an hour before class begins.

 

How long before class begins do I need to sign up?

As long as you sign up before the minute the class start you will receive a zoom link!

 

I received multiple confirmation emails. Some from Mindbody, some from FitGrid. What’s the deal? In an ideal world, you’ll receive two emails from FitGrid, one when you book class and one that launches an hour before the class you booked. If you paid for the class or renewed your membership, you will also receive a receipt from Mindbody. Any other emails you might get from Mindbody (with zoom links, confirmations) should be ignored and deleted. We will do our best to keep those out of your inbox but sometimes slip up.

 

Zoom Links:

Most group classes are currently held via Zoom. If you have not downloaded zoom on your phone or computer please do so prior to attending a class. You can go here to download on your computer: https://zoom.us/download

Iphone app download here: https://apps.apple.com/us/app/id546505307

Android app download here: https://play.google.com/store/apps/details?id=us.zoom.videomeetings